WHAT IS HATE CRIME?
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A hate crime is when someone is hostile or prejudice to another person because of their:
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race or ethnicity
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religion or belief
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sexual orientation
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gender identity
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disability
Incidents may involve physical assault, damage to property, bullying, harassment, verbal abuse or insults, offensive graffiti or letters /text messages/ emails/ comments over social media.
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REPORTING
National research has shown that incidents of hate crime are under-reported. safe & sound is committed to offering a variety of reporting mechanisms to ensure people are able to report in confidence where they feel most comfortable.
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In Dudley, the main reporting options are:
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WEST MIDLANDS POLICE: Call 999 in an emergency. For all other matters please visit WMPolice Online
https://www.west-midlands.police.uk/
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EMERGENCY SMS SERVICE FOR DEAF, HARD OF HEARING AND SPEECH IMPAIRED PEOPLE
In an emergency you can use your phone to contact the emergency services by texting 999.
You MUST register your mobile phone number before using this service. Just send the word ‘Register’ in a text message to the number 999 and follow the simple instructions you receive back.
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WEST MIDLANDS POLICE HATE CRIME APP:
The Hate Crime App forms part of the West Midlands Police Strategy to make the reporting of hate crime more accessible and to help continue to reduce the reporting gap. It consists of a useful guide that provides information and advice on all aspects of hate crime, with different languages available.
The App also contains a reporting section that directly links to the West Midlands Police live chat service, in addition, it also offers other reporting options.
​The App is available on both Apple and Android and can be accessed via the below links:
iOS: https://apps.apple.com/us/app/hate-crime-5/id1465069762?ls=1
Android: https://play.google.com/store/apps/details?id=com.c5consultancy.hatecrime.westmidlands
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TRUE VISION:
True Vision gives information about hate crime or incidents and advice on how to report it: www.report-it.org.uk
VICTIM SUPPORT: 01384 241511 or www.victimsupport.org.uk/live-chat or visit www.victimsupport.org.uk
Victim Support My Support Space is an online resource designed to help you manage the impact that crime has had on you www.mysupportspace.org.uk/MOJ
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DUDLEY COUNCIL PLUS: 0300 555 2345
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THIRD PARTY REPORTING CENTRES
Other options for reporting are known as third party reporting centres. These allow victims to
report acts of hate confidentially to organisations within their own communities.
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ONLINE HATE CRIME
If you perceive some online material to be motivated by hate and you think it originates in the UK, you should report it to the police, you can also report it here: https://www.met.police.uk/true-vision-report-hate-crime/hate-crime-online/
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For more information on online hate crime visit: https://www.report-it.org.uk/reporting_internet_hate_crime
COMMUNITY SECURITY TRUST
Community Security Trust (CST) is a charity that protects British Jews from antisemitism and related threats. An antisemitic incident is any malicious act aimed at Jewish people, organisations or property, where there is evidence that the incident has antisemitic motivation or content, or that the victim was targeted because they are (or are believed to be) Jewish.
If you are the victim of an antisemitic incident or you have information regarding an antisemitic incident that happened to somebody else, please contact the Community Security Trust as soon as possible.
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If you are in immediate danger please call the police on 999. Then call the CST National Emergency Number 0800 032 3263.In a non-emergency situation you can also report an incident online at: https://cst.org.uk/report-incident
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TELL MAMA
Measuring Anti-Muslim Attacks (MAMA) is a secure and reliable service that allows people from across England to report any form of Anti-Muslim abuse https://tellmamauk.org
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ON YOUR SIDE
On Your Side is a nationwide service that was launched in August 2022, offering dedicated support for East and Southeast Asian victims of racism and/or other forms of hate.
The service, funded by the Department for Levelling Up Housing and Communities, includes a 24/7 freephone helpline available in East and Southeast Asian languages; a website with reporting forms and resources; and ongoing community-based support delivered by trained casework advocates.
SUPPORT

REMEDI WEST MIDLANDS HATE CRIME VICTIM SERVICE
Remedi run a victims’ service which seeks to support those who have been subject to hate crimes across the West Midlands. The service provides emotional, personal and practical support for all victims of hate crime and accepts referrals from the police and other agencies as well as self referrals.
Freephone, operating 9am-5pm, Mon to Fri - 0800 488 0894 / hatecrimevictimservice@remediuk.org
www.victimsupport.org.uk/help-victims/ive-been-affected/hate-crime
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KOOTH
Free, safe and anonymous online support for young people https://kooth.com/
THE WHAT? CENTRE
The What? Centre is a Young Person’s Advice and Counselling Service whose main base is Stourbridge and has another
building in Dudley. The organisation also specialises in supporting LGBTQ young people and holds weekly LGBTQ+
groups for 13-18’s and another group for 18-25’s www.thewhatcentre.co.uk
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MATE CRIME
For information, support and advice about mate crime please visit: https://www.dudleysafeandsound.org/matecrime
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E'LEARNING
FREE TRAINING
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DUDLEY SAFEGUARDING PEOPLE PARTNERSHIP
Introduction to hate crime - Level 1 - this is a basic awareness course developed in partnership with Dudley Safe and Sound and Sandwell Safeguarding Adults Board.

THE CENTRE FOR HATE STUDIES (University of Leicester)
The Centre works with organisations all over the world to improve responses through evidence-based training, research and evaluation.
The centre has developed a suite of digital training modules that will equip practitioners with the knowledge to develop sustainable responses to hate and extremism these can be accessed for FREE by registering on the site.
For more information visit: https://le.ac.uk/hate-studies

DOCUMENTS & RESOURCES
EDUCATIONAL RESOURCES
For educational resources and session plans please visit:

DUDLEY'S COMMUNITY COHESION AND HATE CRIME STRATEGY
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DISABILITY HATE CRIME REPORTING BOOK
This book is easy read. It is about disability hate crime and how to report it
DISABILITY HATE CRIME AND INCIDENT REPORT FORM
This form is easy read to help report hate crime incidents
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SAFETY NET FRIEND OR FAKE?
An easy read guidance booklet about hate crime and mate crime.
Also available to download with additional resources:
http://arcuk.org.uk/safetynet/friend-or-fake-easy-read-booklet/
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WEST MIDLANDS POLICE PARTNERSHIP INFORMATION REPORT
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HATE CRIME CAMPAIGN PARTNER PACK
