Domestic abuse isn't always obvious. It can happen to anyone and take many forms
WHAT IS DOMESTIC ABUSE? Visit Black Country Women's Aid for more information.
Information for family, friends and colleagues on how to spot the signs of domestic abuse.
During this difficult time, safe & sound Dudley’s community safety partnership and Dudley Safeguarding People Partnership are working harder than ever to support victims of domestic abuse
For help and support call Dudley borough’s single point of contact (SPOC) 01384 455411 (24 hours), text or Whatsapp 07384 466181 (9am to 9pm weekdays).
Live chat with the SPOC is also available on www.blackcountrywomensaid.co.uk – just look for the chat icon on the left hand side of the screen; web chat is open Monday to Fridays, 10am to 2pm, except on bank holidays
In an emergency dial 999, if it’s too dangerous to speak press ’55’ when connected and the operator will know you need help
You can also use West Midlands Police online LiveChat service. You can chat to a call handler between 8am – midnight 7 days a week.
For specific information on Forced Marriage and Honour Based Abuse, Stalking or Violence Against Women and Girls please visit our dedicated help hub pages
USEFUL LINKS & CONTACTS
WEST MIDLANDS POLICE: Call 999 in an emergency. If it's too dangerous to speak press 55 when connected. Read the silent solutions guide. For all other matters please visit WMPolice Online https://www.west-midlands.police.uk/
EMERGENCY SMS SERVICE FOR DEAF, HARD OF HEARING AND SPEECH IMPAIRED PEOPLE
In an emergency you can use your phone to contact the emergency services by texting 999.
You MUST register your mobile phone number before using this service. Just send the word ‘Register’ in a text message to the number 999 and follow the simple instructions you receive back.
DUDLEY SINGLE POINT OF CONTACT (SPOC): CALL 01384 455411 (24 Hours)
The SPOC is a single point of contact for victims of domestic and sexual violence and abuse in Dudley, including Forced Marriage and ‘Honour’ Based Abuse, regardless of gender.
The number gives those who need help a direct line to a range of support services offered by specialist providers including refuge accommodation or additional home security.
The number is also open to victim's families and professionals and helps people get to the right service as easily as possible as and when support is needed.
You can also now Text or WhatsApp on 07384 466 181 – messages checked 9am-9pm Monday-Friday except bank holidays (messages received at other times will be responded to within these hours) or
Live chat with the SPOC on www.blackcountrywomensaid.co.uk – just look for the chat icon on the left hand side of the screen; web chat is open Monday to Fridays, 10am to 2pm, except on bank holidays
DOMESTIC ABUSE: HOW TO GET HELP - TRANSLATED GUIDANCE
Find out how to get help if you or someone you know is a victim of domestic abuse.
If English is not your first language, information has been translated into several languages as well as an easy read version.
If you are deaf, you can access a British Sign Language video that explains how to get help if you or someone you know is a victim of domestic abuse.
Ask Marc offers men living In the Black Country specialist support around domestic abuse, stalking, forced marriage and so-called “honour”-based violence, rape and sexual violence, childhood sexual abuse, grooming and exploitation. Ask Marc sends out a clear message of hope telling victims you don’t have to deal with it alone: someone is here to listen: www.askmarc.org.uk
DUDLEY MBC FAMILIES COME FIRST TEAM
A Child In Need team which sits within Childrens service that offer CHIDVA and IDVA support for both Domestic Abuse and Child to Parent Violence.
CHIDVA support is available for young victims/survivors up to their 18th birthday, or 25 for Care leavers or those with learning difficulties, whilst the IDVA can support any family member experiencing behaviours used by a person to control, dominate, threaten or coerce. The IDVA will create a practical guide that helps to lower the risk of being hurt by the abuser and understand what a healthy relationship looks like.
LGBT IDVA SERVICE - DUDLEY, SANDWELL AND WALSALL
Birmingham LGBT is now offering a Domestic Abuse service for Sandwell, Dudley, and Walsall. The service offers specialised LGBT IDVA support to people aged 16+ who are experiencing abuse from partners, ex-partners and family members. They also support LGBT people who are experiencing or are at risk of honour-based violence and forced marriage.
They can support clients who are high, medium, and low risk and we provide crisis intervention, advocacy, safety planning, emotional and practical support.
Call 0121 643 0821 or visit https://blgbt.org/domestic-violence/
REACH OUT DUDLEY
A local campaign in Dudley to encourage people to talk about suicide and raise awareness of support services available to them https://reachoutdudley.co.uk/
DIRECTORY OF SERVICES RELATING TO DOMESTIC ABUSE
This document provides details of specialist services for domestic abuse in Dudley borough.
It can be used if you know what type of support you or another individual require, however, we recommend that you
call the SPOC (above) to ensure that you receive the most appropriate specialist service.
BRIGHT SKY APP
Bright Sky is a safe, easy to use app and website that provides practical support and information on how to respond to domestic abuse. It is for anyone experiencing domestic abuse, or who is worried about someone else.
Bright Sky helps you to spot the signs of abuse, know how to respond, and help someone find a safe route to support.
The app can be downloaded for free via the app stores and is available in 5 languages: English, Urdu, Punjabi, Polish and Welsh.
Please only download the app if it is safe for you to do so and if you are sure that your phone isn’t being monitored.
For more information visit: https://www.hestia.org/brightsky
CLARE'S LAW - DOMESTIC VIOLENCE DISCLOSURE SCHEME
The domestic violence disclosure scheme, also known as Clare's Law, gives anyone a right to ask the police to check the offending history of an individual if they believe that they or someone they know is in a relationship with somebody that could be abusive towards them.
For more information please visit: https://west-midlands.police.uk/your-options/clares-law-domestic-violence-disclosure-scheme
RESPECT PHONELINE FOR PERPETRATORS
The Respect Phoneline is a confidential helpline, email and webchat service for perpetrators of domestic violence looking for help to stop. It helps male and female perpetrators, in heterosexual or same-sex relationships.
Partners or ex-partners of perpetrators, as well as concerned friends and family and Frontline Workers are welcome to get in touch for information, advice and support https://respectphoneline.org.uk/ or CALL Freephone 0808 8024040
Children are often the 'forgotten victims' of domestic abuse. If you are concerned about the welfare of a child or adult it can be reported via Dudley Safeguarding People Partnership https://safeguarding.dudley.gov.uk
or call: For children: 0300 555 0050 / out of hours 0300 555 8574, For Adults: 0300 555 0055 or visit the safeguarding page on the help hub for more information.
GOOD PRACTICE BRIEFING REGARDING THE USE OF INTERPRETERS
Good practice briefing for when the use of interpreters is required, produced in conjunction with Dudley Safeguarding People Partnership
FURTHER SUPPORT AND INFORMATION
BLACK COUNTRY WOMENS AID
Offering a range of services in Dudley supporting people who are being abused, have been abused, or have other specific needs: https://blackcountrywomensaid.co.uk/locations/dudley/
Telephone on 0121 553 0090 during office hours Monday-Friday (excluding bank holidays);
Telephone any time on our 24-hour helpline: 0121 552 6448;
Text or WhatsApp us on 07384 466 181 – messages checked 9am-9pm Monday-Friday except bank holidays (messages received at other times will be responded to within these hours);
email us on firstname.lastname@example.org (messages responded to 9am-5pm Monday-Friday excluding bank holidays).
CHADD - NEW BEGINNINGS
New Beginnings offer a wide range of support, projects and services to help those who are suffering domestic abuse: https://www.chadd.org.uk/new-beginnings/
VICTIM SUPPORT: 01384 241511 or www.victimsupport.org.uk/live-chat or visit www.victimsupport.org.uk
Victim Support My Support Space is an online resource designed to help you manage the impact that crime has had on you www.mysupportspace.org.uk/MOJ
Mankind support men suffering from domestic abuse from their current or former partner (including same-sex partner). Their confidential helpline is available for male victims of domestic violence and abuse a across the UK:
http://www.mankind.org.uk/ or CALL 01823 334244
Signhealth provide a specialist domestic abuse service to support Deaf people in finding safety and security.
The service was previously known as DeafHope https://signhealth.org.uk/with-deaf-people/domestic-abuse/domestic-abuse-service/
CHILD TO PARENT ABUSE
CAPA First Response provide a service to families and professionals via an online platform providing individual support, advice, signposting and training to anyone impacted or supporting a family who is struggling with child to parent abuse https://www.capauk.org/
Providing free, fast and effective legal support to survivors of domestic violence and abuse, usually by helping individuals obtain injunctions from their local county court: https://www.ncdv.org.uk/
Free, safe and anonymous online support for young people https://kooth.com/
SOMETHING'S NOT RIGHT
Information to help young people recognise different forms of abuse, report it and get help
THE WHAT? CENTRE
The What? Centre is a Young Person’s Advice and Counselling Service, on a wide range on issues, that has bases in Stourbridge and Dudley. The organisation also specialises in supporting LGBTQ young people and holds weekly LGBTQ+ groups for 13-18’s and another group for 18-25’s www.thewhatcentre.co.uk
THE INTERNET, RELATIONSHIPS & YOU
CEOP Education pages for 11-18 year olds: https://www.thinkuknow.co.uk/11_18/
A UK-wide charity dedicated to ending domestic abuse. They combine insight from services, survivors and statistics to support people to become safe, well and rebuild their lives: http://www.safelives.org.uk/
GOV.UK: You are not alone. Government COVID-19 domestic abuse campaign: https://gov.uk/domestic-abuse
TRAINING AND E'LEARNING
FREE - INTRODUCTION TO DOMESTIC ABUSE
A level 1 Basic Awareness 'Introduction to Domestic Abuse' course is available through the Dudley Safeguarding People Partnership Website. This course has been designed for anyone who lives or works in the Dudley Borough.
FREE - DUDLEY SAFE AND SOUND DOMESTIC ABUSE TRAINING PACKAGE
Following completion of the above 'Introduction to Domestic Abuse' course, professionals practicing in Dudley Borough can access our new FREE training package. It includes a range of e'learning courses, workshops and additional resources.
This training package has been developed by Black Country Women's Aid for frontline professionals in Dudley who have direct contact with victims of domestic abuse, such as social workers, housing managers, health visitors.
It will enable you to learn how to recognise risk indicators, understand what support is available and respond safely and effectively to disclosures,.
INFORMATION FOR BUSINESSES
DOMESTIC ABUSE: A TOOLKIT FOR EMPLOYERS
Employers have a duty of care and a legal responsibility to provide a safe and effective work environment. Preventing and tackling domestic abuse is an integral part of this. This toolkit will help your organisation to support your employees and contribute to tackling domestic abuse.
This toolkit was co-produced by Public Health England and Business in the Community and, kindly sponsored by The Insurance Charities in 2018. This updated version , supported by the Employers’ Initiative on Domestic Abuse, includes information on the 2021 Domestic Abuse Act, new resources, initiatives and case studies.
Is a cross-partnership programme putting employers at the heart of tackling domestic abuse by providing free, necessary and bespoke tools to recognise the signs and play an active role in prevention
16 DAYS OF ACTION AGAINST DOMESTIC VIOLENCE
16 Days of Action Against Domestic Violence is aimed at businesses to support them to take action against domestic abuse and violence. Employers have a legal obligation to assess dynamic risk and support the health and safety and wellness of their employees. To access the free toolkit visit https://16daysofaction.co.uk/the-campaign/
DOCUMENTS & RESOURCES
DUDLEY'S DOMESTIC ABUSE STRATEGY 2021 - 2024
SAFE LIVES RISK ASSESSMENTS (DASH RISK CHECKLIST)
The Dash risk checklist can be used for all intimate partner relationships, including LGBT relationships, as well as for ’honour’-based violence and family violence. It is primarily intended for professionals – both specialist domestic violence workers, such as Idvas, and other professionals working for mainstream services. It aims to provide a uniform understanding of risk across professions. http://www.safelives.org.uk/practice-support/resources-identifying-risk-victims-face
WEST MIDLANDS REGIONAL MARAC GUIDANCE DOCUMENT 2019
This guidance document is relevant to staff and colleagues of all levels, Police and Non-Police, and anyone who is involved with, or may become involved with the MARAC process.
WEST MIDLANDS REGIONAL MARAC REFERRAL FORM 2019
This referral form is relevant to staff and colleagues of all levels, Police and Non-Police, and anyone who is involved with, or may become involved with the MARAC process.
GOVERNMENT DOCUMENTS (APRIL 2022)
Tackling Domestic Abuse Plan: https://www.gov.uk/government/publications/tackling-domestic-abuse-plan
National Statement of Expectations on VAWG Commissioning and toolkit: https://www.gov.uk/government/publications/violence-against-women-and-girls-national-statement-of-expectations-and-commissioning-toolkit
Male Victims Position Statement: https://www.gov.uk/government/publications/supporting-male-victims-of-crimes-considered-violence-against-women-and-girls
RESPECT - RESPONDING TO THE CHALLENGES OF COVID-19
Guidance for practitioners working with domestic abuse perpetrators.