REPORTING

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WEST MIDLANDS POLICE: Call 999 in an emergency. If it's too dangerous to speak press 55 when connected. Read the silent solutions guide. For all other matters please visit WMPolice Online https://www.west-midlands.police.uk/

 

EMERGENCY SMS SERVICE FOR DEAF, HARD OF HEARING AND SPEECH IMPAIRED PEOPLE

In an emergency you can use your phone to contact the emergency services by texting 999.

You MUST register your mobile phone number before using this service. Just send the word ‘Register’ in a text message to the number 999 and follow the simple instructions you receive back.

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ACCESSING SUPPORT

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DUDLEY SINGLE POINT OF CONTACT (SPOC):  CALL 01384 455411 (24 Hours)

The SPOC is a single point of contact for victims of domestic and sexual violence and abuse in Dudley, including Forced Marriage and ‘Honour’ Based Abuse, regardless of gender.

The number gives those who need help a direct line to a range of support services offered by specialist providers including refuge accommodation or additional home security. 

The number is also open to victim's families and professionals and helps people get to the right service as easily as possible as and when support is needed.

You can also now Text or WhatsApp on 07384 466 181 – messages checked 9am-9pm Monday-Friday except bank holidays (messages received at other times will be responded to within these hours) or 

Live chat with the SPOC on www.blackcountrywomensaid.co.uk  – just look for the chat icon on the left hand side of the screen; web chat is open Monday to Fridays, 10am to 2pm, except on bank holidays

 

DOMESTIC ABUSE: HOW TO GET HELP - TRANSLATED GUIDANCE

Find out how to get help if you or someone you know is a victim of domestic abuse.

If English is not your first language, information has been translated into several languages as well as an easy read version.

If you are deaf, you can access a British Sign Language video that explains how to get help if you or someone you know is a victim of domestic abuse.

https://www.gov.uk/guidance/domestic-abuse-how-to-get-help

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ASK MARC

Ask Marc offers men living In the Black Country specialist support around domestic abuse, stalking, forced marriage and so-called “honour”-based violence, rape and sexual violence, childhood sexual abuse, grooming and exploitation. Ask Marc sends out a clear message of hope telling victims you don’t have to deal with it alone: someone is here to listen:  www.askmarc.org.uk

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DUDLEY MBC FAMILIES COME FIRST TEAM

A Child In Need team which sits within Childrens service that offer CHIDVA and IDVA support for both Domestic Abuse and Child to Parent Violence.

CHIDVA support is available for young victims/survivors up to their 18th birthday, or 25 for Care leavers or those with learning difficulties, whilst the IDVA can support any family member experiencing behaviours used by a person to control, dominate, threaten or coerce. The IDVA will create a practical guide that helps to lower the risk of being hurt by the abuser and understand what a healthy relationship looks like.

 

LGBT IDVA SERVICE - DUDLEY, SANDWELL AND WALSALL

Birmingham LGBT is now offering a Domestic Abuse service for Sandwell, Dudley, and Walsall. The service offers specialised LGBT IDVA support to people aged 16+ who are experiencing abuse from partners, ex-partners and family members. They also support LGBT people who are experiencing or are at risk of honour-based violence and forced marriage.
They can support clients who are high, medium, and low risk and we provide crisis intervention, advocacy, safety planning, emotional and practical support.

Call 0121 643 0821 or visit https://blgbt.org/domestic-violence/ 

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REACH OUT DUDLEY

A local campaign  in Dudley to encourage people to talk about suicide and raise awareness of support services available to them https://reachoutdudley.co.uk/ 

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DIRECTORY OF SERVICES RELATING TO DOMESTIC ABUSE

This document provides details of specialist services for domestic abuse in Dudley borough.

It can be used if you know what type of support you or another individual require, however, we recommend that you

call the SPOC (above) to ensure that you receive the most appropriate specialist service.

 

 

 

 

 

 

BRIGHT SKY APP

Bright Sky is a safe, easy to use app and website that provides practical support and information on how to respond to domestic abuse. It is for anyone experiencing domestic abuse, or who is worried about someone else.

Bright Sky helps you to spot the signs of abuse, know how to respond, and help someone find a safe route to support.

The app can be downloaded for free via the app stores and is available in 5 languages: English, Urdu, Punjabi, Polish and Welsh.

Please only download the app if it is safe for you to do so and if you are sure that your phone isn’t being monitored. 

For more information visit: https://www.hestia.org/brightsky 

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CLARE'S LAW - DOMESTIC VIOLENCE DISCLOSURE SCHEME

The domestic violence disclosure scheme, also known as Clare's Law, gives anyone a right to ask the police to check the offending history of an individual if they believe that they or someone they know is in a relationship with somebody that could be abusive towards them.

For more information please visit: https://west-midlands.police.uk/your-options/clares-law-domestic-violence-disclosure-scheme

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RESPECT PHONELINE FOR PERPETRATORS

The Respect Phoneline is a confidential helpline, email and webchat service for perpetrators of domestic violence looking for help to stop.  It helps male and female perpetrators, in heterosexual or same-sex relationships.  

Partners or ex-partners of perpetrators, as well as concerned friends and family and Frontline Workers are welcome to get in touch for information, advice and support  https://respectphoneline.org.uk/ or CALL Freephone 0808 8024040

 

SAFEGUARDING 

Children are often the 'forgotten victims' of domestic abuse. If you are concerned about the welfare of a child or adult it can be reported via Dudley Safeguarding People Partnership https://safeguarding.dudley.gov.uk 

or call: For children: 0300 555 0050 / out of hours 0300 555 8574, For Adults: 0300 555 0055 or visit the safeguarding page on the help hub for more information.

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GOOD PRACTICE BRIEFING REGARDING THE USE OF INTERPRETERS

Good practice briefing for when the use of interpreters is required, produced in conjunction with Dudley Safeguarding People Partnership